Guide

How to Check Your GiftCardMall Balance

Knowing your balance is key to using your card effectively. Learn the two official methods to check your funds in seconds.

Before you head to the store or shop online, it's crucial to know how much money is on your GiftCardMall or MyGift card. This prevents the frustration of a declined transaction and helps you budget your spending. This guide provides clear, step-by-step instructions for the two official ways to check your balance.

Method 1: Check Your Balance Online (Recommended)

The fastest and most detailed way to check your balance is through the official website. This method also allows you to view your transaction history.

  1. Go to the Official Website: Open your web browser and navigate to mygift.giftcardmall.com. This is the official portal for checking your balance.
  2. Enter Your Card Details: On the homepage, you will see a form asking for your card information. Carefully enter your 16-digit card number, the expiration date, and the 3-digit CVV from the back of your card.
  3. View Your Balance: After submitting the form, the website will display your current available balance and a history of your recent transactions.

Bookmark the Official Site

Be wary of unofficial third-party websites that claim to check your balance. They can be a security risk. Always use the official `mygift.giftcardmall.com` URL.

Method 2: Check Your Balance by Phone

If you don't have internet access, you can check your balance by calling the toll-free number on the back of your card.

  1. Find the Customer Service Number: Look on the back of your MyGift card for the customer service phone number. It is usually a 1-800 number.
  2. Call the Number: Dial the number and listen to the automated menu.
  3. Follow the Prompts: The automated system will ask you to enter your 16-digit card number using your phone's keypad. It will then tell you your available balance.

Frequently Asked Questions

Can I check my balance in-store?

Most retailers cannot check the balance of a MyGift Visa or Mastercard. You must use the online portal or the toll-free number.

Do I need to activate my card to check the balance?

Yes, the card must be activated before you can check the balance or make any purchases.

Why is my balance lower than I expected?

This could be due to a recent purchase that hasn't fully processed or a temporary authorization hold from a gas station or hotel. Check your transaction history online for details.